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Use a Live Receptionist to Answer Your Calls
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The biggest complaint by customers today is that they are never able to speak to someone in a company live. The constant barrage of automated voice messaging is very frustrating. Automated voice messaging is not very dependable. But using a live receptionist can solve all your messaging needs.
A live receptionist allows the customer not only to be heard, but to leave a message that they know will be given to the right person. A live receptionist is more pleasant sounding than an automated voice. Companies that use a live receptionist have clients that are happier overall with the response they receive from you.
A quality live receptionist will take your call and do one of two things. The live receptionist can call you to let you know who is on the line. While they are dialing you, the client is listening to music. If you decide to not take the call, the live receptionist can take the message and get immediately back to you with the information.
Another choice you can give the live receptionist is to email you your messages. The live receptionist can also fax them to you, or send an SMS from a desktop. You can include a reply number to the live receptionist for two way communication. Have the live receptionist send your faxes to your email as well.
The live receptionist is always on hand for your company 24 hours a day. The qualified live receptionist will answer the phone with your business name and will not disturb you if you are on the other line. You can also send the live receptionist a status of “do not disturb” and they will automatically send messages to you.
Start working with your live receptionist today. Log onto OfficeHQ.com.au to see the many packages they have to offer your business
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