myReceptionist Answering Service

The receptionist answering service from OfficeHQ adds live operator capabilities to your OfficeHQ Personal Number. This is no ordinary messaging service - all your calls are answered by our friendly receptionists with your custom greeting and transferred to you wherever you are.

You may be at home, on your mobile, at a hotel, or at a client site. You can update your contact numbers at any time in Message Centre - our online unified messaging system.

Once your caller has been greeted, the receptionist will call you on your pre-selected divert numbers and, if you elect to take the call, your caller will be instantly patched through to you. Alternatively a text message will be sent to you by SMS and/or e-mail, detailing the message left by the caller, and their contact information - allowing you to return the call at a more convenient time.

The following options are also available to you.

• We can send the call to your personal Voicemail system.
• You can wait on the line while we talk to your caller and come back to you and give you the message immediately.
• We can even manage your diary and enter appointments into your Message Centre calendar.

Every myReceptionist customer receives full access to our Message Centre. You can update your answering service options at any time - including instructions for our receptionists, divert numbers, and your availability. You will also have access  to unified messaging including Email, Voicemail to e-mail, Fax to e-mail, SMS. It is a complete communications system that you can access from any internet connection, anywhere in the world.

Our customers include mobile professionals, sole traders, Small Businesses and even Enterprises who use us for overflow periods or when their own receptionist is away or at lunch.

We have several levels of service to suit your needs and we do not charge any set-up fees or Security Deposits. See our pricing or test drive our service for free.

Testimonials

"I am constantly receiving positive feedback from my clients about the phone answering - this service is by far the best in the country. Keep up the great work!" - B Byrne, Micro I.T. Solutions

"Can I also say that I am very happy with the service and the professional manner in which EACH call has been handled. We are often too busy to answer calls and your service has proved critical for our business. Would you kindly pass on our appreciation to your staff for doing a GREAT JOB. " - The AUCOM Surveillance Team

"The service is excellent, the girls are all wonderful and my clients think I have a receptionist sitting out the front of the office - perfect!" - Geoff, Auscom Finance

"Our calls are being handled professionally and effectively by their friendly staff. We highly recommend others to take advantage of this exceptional service." - Hunter Valley Legal

"Hi, This is my first month using your service and I have to say that I am very pleased. I love the way the receptionists answer the call as though they were right in the office!" - Dina

"Check out OfficeHQ. You should hear the way they answer the phone; believe me, as someone who does phone skills training, these guys are as good as it gets… You can even test them out for 7 days for free and you have everything to gain by doing so. Tell them I sent you!" - JamesYuille.com

"Thank you for your wonderful quality service while I had the need for live answering." - L. Young

"We are really excited to recommend OfficeHQ. Not only do they answer our calls but they book all our appointments for us, this makes running the business so much more enjoyable and efficient." - Marianne Love, Aspire Counselling Services

"This is the best answering service I have ever had. You girls do excellent work. I am so happy you called to check on me. I love this service. Have a excellent evening." - Val

"The service is great and my clients think I have finally put on a receptionist! Your girls really create a different perspective for my company. I'm so glad I found you." - Peter McLean

"All our inbound calls for our franchise network are now handled by OfficeHQ. It gives all our franchisees a professional image and we never miss a call." - Glenda Jacobs, Busy Bee Bookkeepers

"When I am with clients, its rude to take calls. Customers will ring the next agent if they get voicemail, so I can't do without MyReceptionist. I am saving a fortune now that I don't need to pay for a full time receptionist."- John Rickett, National Real Estate

"I run my business from home and don't get a lot of calls so the $40 Standard package is perfect for me. Thanks for a great product - the girls always brighten my day with their friendly service" - Larry Philips, Newcastle First Mortgage