Corporate call answering solutions for the private sector & government
Bespoke solutions to handle the needs of your organisation and ensure concurrent calls aren’t missed, regardless of your call volumes, with quality monitoring, business continuity and data security assured.
Reliable high-complexity, high-volume call answering
Your calls are always answered by Australian-based agents and your customer data is on-shore at all times.
24/7 answering service
We can look after customer enquiries or emergencies any time, including after hours, weekends and public holidays.
We can use multi-level, conditional scripting so complex call flows are consistently managed every time.
Custom IVR services
Utilise custom IVR developed for your preferred call flow, so your callers get to the right place, first time.
Fast speed of answer
Even at high volumes, your calls are answered in an average of 10 seconds or less, which is industry-leading.
1300 & 1800 numbers
Convey a nationwide presence by promoting a 1300 or 1800 number, or several local numbers, to your callers.
How our virtual reception service works
Ensure you never miss calls again with a 24/7 corporate answering service
We support up to 1,000 calls per month in our standard business call answering plans. For volume over that, solutions can be tailored to your specific needs.
Simply get in touch for a custom quote.
Complementary business solutions
Set up virtual inbound numbers for different locations or, if you require a national presence, a 1300 number or free call 1800 number.
Have voicemails or faxes instantly emailed to you both for convenience and to ensure no important communications are ever missed.
Choose a virtual business address to expand your presence geographically, without expensive overheads or the need to relocate.
What our customers love
My customers and potential customers have only ever commented favourably on the answer; I don’t think anyone has realised it’s not my own reception.
We never miss a business opportunity but don’t have reception staffing issues to deal with. It’s an ideal solution.
It’s such a bonus to be free of staffing headaches, such as when they call in sick. With OfficeHQ as part of our team, there is always someone available to answer calls.
Trusted by the smallest of businesses through to large enterprises
Find out more
Have questions? Please fill in your details and we’ll be in touch.
Want to try our call answering services for free?
Put Australia’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
What does the free trial include?
Our free trial is based on our MyReceptionist service, with Australian-based receptionists able to take messages and transfer calls based on your availability settings.