OfficeHQ in the media

Mentions of our company and services in articles, podcasts and more.

8 start-up secrets for young entrepreneurs

May 6, 2024

The path to success in business can be a long and difficult road. Here are some tips for young entrepreneurs starting their business venture.

Why Sunshine Coast: a story of growth

October 27, 2023

The Sunshine Coast’s economy continues to evolve and it is now home to industry disruptors including Youi, Get Wines Direct and OfficeHQ.

The one thing every customer wants right now

April 17, 2023

Faster service opens up opportunities for restaurants and cafes. Discover various ways to achieve it without impacting quality.

OfficeHQ: Answering the call during challenging times

August 12, 2022

Australia’s leading virtual reception service provider steps up to assist flood-impacted REINSW members in the Northern Rivers.

Why your IT support business needs a virtual receptionist

June 9, 2022

Discover why outsourcing call answering can maximise your IT firm’s profits by improving helpdesk efficiencies and service levels.

How to make your business appear bigger

February 28, 2022

Are you a small business owner struggling to get anything done because the phone won’t stop ringing? Streamline customer interactions!

Why responding to every business call matters

If you are a business owner, take a look at your biggest client; it is likely that their custom originated from an initial call enquiry. Imagine what would have happened if that first call had gone unanswered?

What every entrepreneur needs to know

December 28, 2021

Success in business requires more than a great idea and having some money behind you. Get six tips on how to make the journey easier.

A winning formula: Sunshine Coast Business Awards

December 2021

A celebration of the outstanding depth and breadth of the business acumen within Queensland’s Sunshine Coast region.

Sunshine Coast a ‘hub and spoke’ office go-to

October 9, 2020

Queensland’s Sunshine Coast, home of OfficeHQ, is gaining popularity for Australian businesses as they plan for life beyond Covid.

OfficeHQ: Sunshine Coast Business Award winner

January 21, 2019

Recognition of the people and technology behind OfficeHQ’s first category win in the annual Sunshine Coast Business Awards.

Decoding the top 7 benefits of phone answering services

December 4, 2018

From never missing a call to saving money, there are many benefits for Australian businesses in using a call answering service.

Create an office environment where people want to work

November 26, 2018

Learn how to make the workplace more inviting by outsourcing call handling, creating the right ambiance and choosing positive wall art.

How a call answering service benefits a transport company

October 30, 2018

Ensuring prompt answering of phone calls 24/7 is vital for transport companies, as the industry still relies heavily on telephone communication.

Ways that you can improve your business

October 27, 2018

Of all things you can do to help your small business thrive and prosper, improving the customer service you offer is one of the best.

Telephone errors that drive customers away

September 28, 2018

If your incoming business calls are mishandled, the consequences can be dire. Discover the scenarios that are damaging to your business.

21 essential tools for starting a business

Get your business up and running quickly, with minimal effort, with tips relating to everything from office space and having a virtual reception to websites, email, social media and financing your startup.

A live answering service does more than just taking calls

September 22, 2018

From message-taking to answering questions and booking appointments, you have plenty of options with a virtual reception solution.

Focusing on key business functions when outsourcing

September 5, 2018

Outsourcing can reduce overwhelm and stress in the day-to-day running of a company, but how do you decide what to outsource?

Virtual receptionist help outside regular office hours

July 26, 2018

In the era of global commerce, if your phone lines are not manned 24/7 you have no idea how much potential business you have missed.

What are the advantages of a virtual office?

July 20, 2018

Virtual offices help lower overheads for start-up ventures and small businesses, with a virtual receptionist providing additional benefits.

Boost your restaurant with virtual reception services

July 3, 2018

Restaurants rely heavily on the telephone, so it is essential that all calls are answered promptly to maximise table reservations.

Key services to outsource to a virtual receptionist provider

May 25, 2018

Do you know how many calls to your business have gone unanswered? Get coverage for when staff are absent, busy or it’s after hours.

5 steps to successfully starting a small business

May 3, 2018

Getting started in business is about taking one step at a time and, once you’re up and running, virtual help can help you to scale efficiently.

Why it is critical to answer all business calls professionally

March 27, 2018

Ever made a call to a business and encountered voicemail? Discover why automation is a poor substitute for human interaction.

How out-of-hours answering services improve businesses

February 28, 2018

A telephone answering service available 24/7 can help you to boost customer satisfaction, increase revenue and even cut staffing costs.

Best takeaway & food delivery ordering systems

From e-commerce websites and using apps to ensuring someone is always available to answer phone calls, ensuring you can properly manage order taking however customers wish to place their order is a recipe for success.

5 top tips to maximise your time as a business owner

February 28, 2018

Leveraging your time, from working smart to outsourcing tasks such as answering inbound calls, can have a huge impact on your income.

How a call answering service can help your business

December 26, 2017

Launching a new business or ad campaign without the right resources in place, resulting in failing to answer the phone, can prove costly.

5 reasons your business needs virtual answering services

December 21, 2017

From maximising ROI from ad campaigns, offering 24/7 support and coping with seasonal surges, the benefits are plentiful.

4 ways to be a stand-out tradie & earn more referrals

August 3, 2017

Discover how to stand out from the pack when running a trade business, by increasing visibility and delivering great customer experience.

Why do only 10% of business startups succeed?

June 30, 2017

Characteristics of successful startups include not skipping market research, aggressive marketing and ensuring calls are answered.

Improving customer support in digital marketing agencies

January 30, 2017

With poor customer support and lack of communication with clients behind most agency churn, a 24/7 virtual reception makes sense.

How to work remotely as a small business owner

December 11, 2015

Podcast hosts Ed Keay-Smith and Brendan Tully discuss IT and telephone solutions for small business owners wanting to work remotely.

OfficeHQ answers the call for cost-effective receptionists


OfficeHQ CEO David Atkinson explains why companies of all sizes are realising the benefits of a round-the-clock live call answering service.

Virtual receptionist service offers free trial

April 19, 2013

OfficeHQ is making it easier to improve first impressions of your business, regardless of whether you can afford a receptionist.

By continuing to use the site, you agree to the use of cookies. Learn more.

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.