Telephone answering services for any industry
As leaders in outsourced receptionist solutions since 2003, we have vast experience in answering calls, handling customer enquiries and providing virtual assistance for businesses across many industries.
More than 25,000 happy virtual reception clients
Answering Australian business calls since 2003, OfficeHQ is a proudly Australian, privately-owned company headquartered on the Sunshine Coast.
In addition to expertise in providing call answering solutions for many industries, such as those listed below, we work with a range of software and scheduling systems to provide a seamless caller experience.
By business size
Not sure where you fit? Start here.
Sole trader & startup
Just starting out or working solo? We have plans that scale as you grow, with no lock-in contract and no long-term commitment.
Small business
Never miss a call during busy periods, lunch breaks or when your team’s stretched thin, so every enquiry gets answered.
Enterprise & government
High call volumes or complex workflows? We build bespoke solutions for corporations, councils and government departments.
By industry
Our most requested industries, with dedicated solutions built around how you work.
Small Business
Flexible call answering support tailored for growing Australian small businesses.
Real Estate
Capture every property, leasing and sales enquiry with professional call handling.
Building & Trades
Stay responsive to new jobs, urgent call outs and customer enquiries.
Legal
Professional client call answering for law firms and legal practices.
Allied Health
Support patient bookings and enquiries with tailored allied health reception.
Medical & Dental
Appointment booking and patient call handling for busy clinics and practices.
Financial
Reliable message taking and client support for finance and insurance businesses.
IT & Technology
Keep support lines and business enquiries covered with polished call answering.
Home Services
Never miss a job while you’re out on-site or between call-outs.
Other industries we serve
Other industries
we serve
Bespoke call answering for more specialised sectors.
Don’t see your industry?
If you have any questions or would like to know about our bundles, speak to one of our team today.
Why businesses trust OfficeHQ
Answering since 2003
OfficeHQ is a proudly Australian, privately-owned company headquartered on the Sunshine Coast, trusted by more than 25,000 businesses. We’re on call 24/7, connecting you with your customers anytime, anywhere.
Built the way you work
Every business is different, so we don’t lock you into a rigid setup. All our receptionists are highly trained professionals, and there’s no lock-in contract, making it 100% risk-free to get started.
Scale up during busy periods or scale down when things are quiet, we flex with you, not the other way around.
Why businesses trust OfficeHQ
Answering since 2003
OfficeHQ is a proudly Australian, privately-owned company headquartered on the Sunshine Coast, trusted by more than 25,000 businesses. We’re on call 24/7, connecting you with your customers anytime, anywhere.
Built the way you work
Every business is different, so we don’t lock you into a rigid setup. All our receptionists are highly trained professionals, and there’s no lock-in contract, making it 100% risk-free to get started.
Scale up during busy periods or scale down when things are quiet, we flex with you, not the other way around.
Find out more
Have questions? Please fill in your details and we’ll be in touch.
Want to try our call answering services for free?
Put Australia’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
Want to try our call answering services for free?
Put Australia’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
What does the free trial include?
Our free trial is based on our MyReceptionist service, with professional receptionists able to take messages and transfer calls based on your availability settings.