With the MyReceptionist service a live receptionist answers and routs your calls exactly as you require such that callers will think our receptionist is sitting in your office. So a typical greeting might be: “Good morning/afternoon [your company name], Jenny speaking, how may I help you?”
Calls can be introduced and transferred to the relevant staff member or a message taken which is instantly sent via email and / or SMS to the relevant staff member.
The receptionists are also able to provide callers with information about your company such as your address, web site address, what your business does, your fax number etc.
The Message Express Message Service still has a live receptionist answering the phone in your business name but the greeting must be: “Good morning/afternoon [your company name]. May I have your message please?”
This gives callers the impression we are an answering service. The receptionist cannot answer any questions but merely takes a message which can be emailed and / or SMS’d to you. Calls cannot be introduced and transferred to you or staff with the Message Express Service.
You can upgrade to the MyReceptionist service at any time from the Message Express Message Service and vice versa.