Call diversion services
Advertise a virtual phone number and take calls on another number – such as your landline or mobile.
In addition to our live call answering solutions, OfficeHQ also offers automated call diversion from a virtual phone number used in your business’s advertising to instantly forward calls to a number of your choice.
Combining virtual phone numbers with a call diversion service is an ideal solution for businesses who wish to appear larger/local, including creating a virtual presence nationally by utilising local numbers in different cities that all route to the same place.
Entrepreneurial start-ups and home-based businesses can also use call diversion services to maintain privacy of a mobile or home phone number while keeping business expenses to a minimum.
Diversions can even be set to a schedule, such as forwarding to different numbers at different times of day. For example, diverting business calls to a mobile or landline during the day but to voicemail after hours.
With our instant set-up, you can start receiving diverted calls within minutes
Free local number
Create a virtual presence in a new geographic area with a free local number that you can advertise.
Optional 1300 number
Upgrade to a 1300 number with callers paying the cost of a local call regardless of their location in Australia.
Optional 1800 number
Upgrade to a toll-free 1800 number to enable callers anywhere in Australia to phone you without paying a cent.
24/7 call forwarding
Automatically forward calls from your advertised number to any other number, 24/7 or on a schedule.
See call logs instantly and manage your service using our free smartphone app or desktop portal.
No lock-in contract
There’s no setup fees or cancellation fees, just a simple month-to-month subscription to ensure flexibility.
Call Diversion Pricing
Available as stand-alone or bundle with another service.
Call Centre Divert$20
Free local number(numbers available anywhere in Australia)
Pay as you go
Diverted calls $0.20 per minute*
Month to month plan, cancel any time
Call transfer to international dependent upon country, please ask for details
* Plus GST. Refer to Terms & Conditions.
How it works
Bundle with our Call Centre service:
+ Live call answering
Never miss a customer call with our live call answering services, which can include custom greetings, messages sent instantly, call transfers, appointment bookings and more.
+ Virtual address
Choose a virtual office address for your business to expand your presence and enter new territories, without expensive overheads or the need to relocate.
What our customers love
We have been using OfficeHQ for a number of years now. Their service and reliability is literally infallible.
No call or message is missed and our clients are connected to our team between the office or working from home, especially during a lockdown.
Professional service recommended to every small business owner.
I could not rate OfficeHQ and their service highly enough. Extremely friendly, professional and easy to communicate with on the go.
Trusted by more than 25,000 businesses across various industries
Find out more
Have questions? Please fill in your details and we’ll be in touch.
Want to try our call answering services for free?
Put Australia’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
What does the free trial include?
Our free trial is based on our MyReceptionist service, with Australian-based receptionists able to take messages and transfer calls based on your availability settings.