Solutions to help your business thrive
Virtual reception may be our core service offering, yet our business solutions extend well beyond answering your calls when you can’t. Discover the many ways we can connect you with your customers.
The support your business needs day in, day out
OfficeHQ’s virtual reception services benefit businesses of all sizes, from reducing costs and assisting with call overflow to presenting a more professional image and creating more time to work on other things.
We also offer Australian virtual office addresses in almost every state while our telephony-based customer-centric communications solutions also include call diversion, automated voicemail-to-email messaging, IVR and business phone numbers (02, 03, 04, 07, 08, 1300 or 1800).
Live call answering
Never miss a customer call with our live call answering services that include custom greetings, message taking, call transfers and appointment bookings.
Virtual address
Choose a virtual business address to expand your presence geographically, without expensive overheads or the need to relocate.
Phone numbers
Set up virtual inbound numbers for different locations or, if you require a national presence, a 1300 number or free call 1800 number.
Automated messaging
Have voicemails instantly emailed to you both for convenience and to ensure no important communications are ever missed.
Escalation management
For delivery of critical messages, we provide scripted escalation services to manage, triage and prioritise requests so they reach the correct on-call person.
Corporate solutions
Our services can be customised to suit high-volume, high-complexity corporate reception needs and we can also create bespoke solutions.
Why choose OfficeHQ for your call answering solution?
- We’re a global leader in virtual reception services.
- We’re on call 24/7, connecting you with customers anytime, anywhere, anyhow.
- Receptionists are based in Australia, with overflow support from the UK and US.
- All receptionists are highly trained employees, not contractors.
- We have no lock-in contract, making it 100% risk-free to partner with us.
- We offer complete flexibility to scale up (or down) as your business needs change.
- We seize every opportunity to help businesses thrive.
Trusted by more than 25,000 businesses across various industries
What our customers love
Find out more
Have questions? Please fill in your details and we’ll be in touch.
Want to try our call answering services for free?
Put Australia’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
Want to try our call answering services for free?
Put Australia’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
What does the free trial include?
Our free trial is based on our MyReceptionist service, with professional receptionists able to take messages and transfer calls based on your availability settings.