We’ll answer your phones
FREE for 7 days

Connecting you to your customers with Australia’s leading virtual receptionist service.

  • From $15 Per Month
  • No Lock-In Contracts
  • 25,000+ Happy Customers
  • Australian-Based Receptionists
  • Instant Activation
  • No Credit Card Required

Get started today by filling out the form.

Your business information

Which industry do you belong to?

Create a login for your answering service portal:

What happens next

1 Activate and divert 2 We answer your calls 3 View calls any time

We answer your calls

Once you’ve activated your trial and diverted your number, our virtual receptionists will start answering calls in your business name between 8am and 6pm on weekdays for the duration of your trial. As per our standard MyReceptionist service, we’ll take messages and instantly send them via email or SMS depending on your preference, plus transfer calls when your availability permits.

View calls any time

You’ll be able to log in to your client portal or app at any time to view your call log. You’ll have the option of upgrading to a paid service at any time – choosing between MessageExpress, MyReceptionist, MyAssistant or MyDiary services – plus extending live call answering to 24/7 or including more message recipient and transfer contacts as you require.

FAQs

Our clients range from small businesses including sole traders through to large enterprises including multinational corporations. We provide call answering and appointment scheduling services for a variety of industries, including real estate agents, lawyers, accountants and healthcare (such as psychologists, physiotherapists, chiropractors and dentists). We support many businesses with mobile workforces, such as those in trades, building and construction or travel and tourism operators. We also assist a variety of start-up businesses, contractors, franchises, retailers and service providers including IT companies and website design or marketing agencies.

OfficeHQ was established in 2003 with our head office in Sydney. We opened a training and operations centre on Queensland’s Sunshine Coast in 2006 and launched our operations internationally in the US in 2007, the UK in 2011 and New Zealand in 2018. We now consider our Sunshine Coast office to be our head office, with about 90% of our Australian team based in the region. Our telecommunications network extends to 66 telephone exchanges, giving us the largest range of local numbers of any Australian virtual reception services provider.

Yes, we have operations in Australia, New Zealand, the United States and United Kingdom.  We also service Canada and some parts of Europe.  Please contact us for more information on our international services.

Trusted by more than 25,000 businesses across various industries

Start your free trial now

What our customers love

It’s been so good to be able to rely on prompt, professional call answering. Reliability is 100%.
Dave Lye, PriceMyCar.com.au
OfficeHQ has been a game changer … the service was super easy to set up and costs a fraction of what it would to hire a receptionist.
Karl Graf, DreamWalk Apps
We never miss a business opportunity but don’t have reception staffing issues to deal with. It’s an ideal solution.
John Lombard, Sales Recruit Partners
No call or message is missed and our clients are connected to our team between the office or working from home, especially during a lockdown.
Chris Parker, Awaken
The backend system is intuitive and caters to our business need for overflow calls. Most importantly the operators are based in Australia.
Josh Callaghan, bookabreak.com.au
As a small and nimble team, we don’t have capacity to manage new lead phone calls on a regular basis. OfficeHQ helps us manage these call-backs on our schedule.
Michael Papandrea, Small Business Bundles
Having tried another provider whose service didn’t match their claims, we are so pleased we found OfficeHQ.
Paul Gibbs, Goldrush Ballooning
We have converted nearly all prospects into clients though OfficeHQ, rather than 50% when using standard message bank.
Nick Carter, Lotus Creek Psychology
Most don’t realise the receptionist wasn’t really in my office, which is exactly what I want.
The Blue Mexican