Phone Answering Service

Allow our receptionists to answer your calls promptly and professionally

Don't leave your callers waiting in a queue

Provide your business with the professional image of a true receptionist experience

We answer your calls

We take messages
& forward calls

We specialise in
diary bookings

Many more features

Take a look at our video

OfficeHQ offers a unique mobile experience to manage your receptionist settings

iPhone view
Android view
  • Change your greetings
  • Change your status
  • Automatic location settings
  • Many more features...

More than 25,000 happy customers

Read more about how OfficeHQ has assisted our customers with their business priorities

Insurance Services

Insurance Services

Our business runs a very busy call centre and we use OfficeHQ for call centre overflow to take those calls that we are unable to immediately handle. This amounts to over 15,000 calls READ MORE
Real Estate

Real Estate

In real estate our customers call between 8am and 8pm, well outside standard business hours. We need to be totally confident that all our customer calls are responded to quickly READ MORE
Health Services

Health Services

In November 2012, I set up a temporary virtual receptionist service, which included scheduling appointments for my Physiotherapy Practice, while I was travelling overseas READ MORE

OfficeHQ provides specialised, professional, outsourced telephone answering services, including messaging and appointment scheduling - all built and delivered on a cloud-based platform serving over 25,000 global customers.

Founded in 2003 by David Atkinson, an IT entrepreneur with 30 years experience building software and telephony systems for large corporates, OfficeHQ is a fast growing, locally based, Australian private company with global operations in the US, Canada, UK and Japan.

We were the first virtual reception service provider to launch with an in-house developed, cloud communications platform, comprising an integrated, real-time billing, voice and CRM system, with the ease of instant activation and pay-as-you-go subscriptions.

OfficeHQ embraces activity-based and flexible working; employing a fully-trained remote workforce, located in three collaborative hubs around the world in Australia, the US and the UK.