We answer your calls when you can’t.
Connecting you to your customers

Do you need a professional phone answering or virtual receptionist service?

Sign up in minutes. Then relax knowing your phone calls are being answered by friendly, professional and locally based OfficeHQ receptionists using your preferred greeting. It’s that simple. With no lock-in contracts and a range of phone answering services and virtual receptionist solutions to choose from, Australian businesses of all sizes rely on OfficeHQ to give their callers a warm, personable, receptionist experience on every call.

‘OfficeHQ gives us the ability to do what we do best, both in the clinic and off-site. We’re assured in knowing we’ll never miss an important call or potential appointment, all for a fraction of the cost of having our own receptionist.’

Tom L,

We’re thrilled to be the Winner of the Professional Services, Large Business Award, at the Sunshine Coast Business Awards 2018.

Stand out
with brilliant communication.

We go above and beyond. With world-class technology and the best receptionists in the business, we’ll move mountains to make your customers feel valued.

Callers greeted
with your scripts

answered locally

Flexible, scalable services

Calls answered
in less than 10 secs

How a virtual
reception solution
can work for you.

It’s so easy! A friendly, professional OfficeHQ virtual receptionist in Australia greets your caller. You accept the call or, if you’re busy, your receptionist will send you a message by email or text. With your calls always answered, you’re free to work on other things. Check your messages whenever you’re ready. With no lock-in contracts, try us today!

Instant activation and real-time contact management

Conveniently manage your call, greeting, transfer and message preferences in real-time online using our client portal or through our mobile app.

Mobile App


  • Your calls are answered by local receptionists using your scripts, 24/7
  • Monthly packages are based on call volumes, so you enjoy great value
  • Use your existing number or we’ll happily provide a new one; local, 1300 and 1800 numbers are available
All the features of MyReceptionist PLUS extra services if you need receptionists to spend more time with your callers.
  • Receptionists take detailed orders, answer questions, book and reschedule appointments and handle reservations
  • Bundled minute packages are based on call duration, so you only pay for what you need.
  • A bespoke business answering service designed specifically for your organisation
  • Pricing proposals based on your unique needs
  • Perfect for overflow, after-hours callers, peak periods, marketing campaigns and personnel shortages. Or, if you’d rather we handle all your businesses’ phone answering needs, we can easily manage that too.
  • Seamless integration with a range of CRMs and workflows
  • Increase revenue, improve customer service and reduce costs

Sample Plans & Prices

  • MyReceptionist

    per month
    Pay as you go
    $2.95 per call*

    Great for reception overflow or intermittent use

  • MyReceptionist 200

    per month
    200 calls per month
    Excess calls $2.20*

    Best value investment for companies with high call volumes

Our Team

  • Personal
  • Local
  • Responsive
  • Human Connections


Mitra has been part of the OfficeHQ virtual receptionist team…


David founded OfficeHQ in 2003 with one virtual receptionist, a…


Luisa joined OfficeHQ in May 2018 and is responsible for…

Interested to know more?

Let’s chat about a telephone answering service or virtual receptionist solution that’s right for your business. We’re great listeners!

Activate a 7 Day Free Trial now. No credit card is needed. Virtual receptionists are ready to answer your calls within minutes.

Your caller experience and business reputation are as important to us as you are.

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