Virtual receptionists for marketing, media, design & advertising agencies
Want to optimise your agency’s own return on investment? Our phone answering services ensure the time, effort and money you spend on generating leads isn’t wasted through missed calls.
Scalable around-the-clock solutions to support your agency’s lead generation
Our local virtual reception teams answer calls, take messages and warm transfer – all in line with your agency branding.
24/7 answering service
After-hours, weekends and public holidays … we answer every call, whether or not you’re at your desk.
Sales lead capture
Never miss a lead & land more clients! We capture, qualify and send you leads while you focus on running your agency.
Dedicated campaign phone numbers with professional call answering. Don’t let those leads go to waste!
Virtual office address
Instantly appear larger or expand into new geographic markets by adding a virtual address in a city of your choice.
1300 or 1800 numbers
Convey a national presence by promoting a 1300/1800 number, or several local numbers, to your callers.
How our virtual reception service works
Maximise your agency’s own campaigns with trackable 24/7 agency call answering
We’ve been answering calls, capturing leads and assisting in scaling creative, design, social media, digital marketing and full-service advertising agencies, media organisations, video production houses and billboard/signage companies Australia-wide for 15 years.
We ensure you never miss an opportunity, while providing the best caller experience for prospective or existing clients.
Complementary business solutions
Set up virtual inbound numbers for different locations or, if you require a national presence, a 1300 number or free call 1800 number.
Have voicemails or faxes instantly emailed to you both for convenience and to ensure no important communications are ever missed.
Choose a virtual business address to expand your presence geographically, without expensive overheads or the need to relocate.
What our customers love
Only relevant calls get through to me, so I don’t get disturbed when I’m right in the middle of something!
No call or message is missed and our clients are connected to our team between the office or working from home, especially during a lockdown.
As a small and nimble team, we don’t have capacity to manage new lead phone calls on a regular basis. OfficeHQ helps us manage these call-backs on our schedule.
OfficeHQ has been a great support service to our admin team and ensures all our calls are professionally handled.
Trusted by more than 150 marketing, media & advertising industry clients
Find out more
Have questions? Please fill in your details and we’ll be in touch.
Want to try our call answering services for free?
Put Australia’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
What does the free trial include?
Our free trial is based on our MyReceptionist service, with Australian-based receptionists able to take messages and transfer calls based on your availability settings.