An answering service that ensures customers always speak to a human and you never miss an opportunity
Australian receptionists
Calls are answered by professionals in Australia, with overflow support to ensure a fast speed of answer.
24/7 live call answering
We operate all day, every day, so we can answer your calls around the clock if you turn on after-hours live answering.
Personalised greetings
Calls are answered in your business name to ensure your callers enjoy a seamless experience.
Instant emails or texts
Free SMS and/or email messages sent instantly after each call, including caller details and the reason for their call.
1300/1800 numbers
Forward your existing business number to the free local number provided or upgrade to a 1300 or 1800 number.
No lock-in contract
Month-to-month subscriptions and no cancellation fees mean flexibility to scale up (or down) as needs change.
Let us manage your calls so you can manage your business
You can easily manage your greeting and message preferences in real-time, using our online client portal, or through our mobile app (iPhone and Android).
Get a FREE 1300 number
Pay $0 for a 1300 number for 3 months – no set up fee, no monthly charge – when bundled with one of our live call answering services.
* Conditions apply.
Get a FREE 1300 number
Pay $0 for a 1300 number for 3 months – no set up fee, no monthly charge – when bundled with one of our live call answering services.
* Conditions apply.
Get a FREE 1300 number
Pay $0 for a 1300 number for 3 months – no set up fee, no monthly charge – when bundled with a live call answering service.
* Conditions apply.
MessageExpress packages
Call answering and message-taking for one individual or team
MessageExpress
$19*per month
Pay as you go
$2.20/call*
Great for reception overflow or intermittent use
Add a 1300 or 1800 number from just $5 per month*
Enquire nowMessageExpress 25
$60*per month
Includes 25 calls
Excess calls $2.15/call*
Ideal for mobile professionals and sole traders
Add a 1300 or 1800 number from just $5 per month*
Enquire nowMessageExpress 50
$100*per month
Includes 50 calls
Excess calls $2.15/call*
Perfect for small to medium size businesses
Add a 1300 or 1800 number from just $5 per month*
Enquire nowMessageExpress 100
$175*per month
Includes 100 calls
Excess calls $2.15/call*
Suitable for medium size businesses
Add a 1300 or 1800 number from just $5 per month*
Enquire nowMessageExpress 200
$345*per month
Includes 200 calls
Excess calls $2.10/call*
Suitable for medium to large businesses
Add a 1300 or 1800 number for $20 per month* inclusive of calls
Enquire nowMessageExpress 300
$500*per month
Includes 300 calls
Excess calls $2.05/call*
Suitable for large businesses with higher call volumes
Add a 1300 or 1800 number for $20 per month* inclusive of calls
Enquire nowMessageExpress 400
$660*per month
Includes 400 calls
Excess calls $2.05/call*
Incredible value investment for companies with high call volumes
Add a 1300 or 1800 number for $20 per month* inclusive of calls
Enquire nowMessageExpress 500
$810*per month
Includes 500 calls
Excess calls $2.05/call*
Ultimate value for companies with high call volumes
Add a 1300 or 1800 number for $20 per month* inclusive of calls
Enquire nowHigher volume plan
Custom packagefor more than 500 calls per month
Please get in touch to request a quote for a MessageExpress package based on your estimated call volumes
Bundle options available
Enquire now* Plus GST. Refer to Terms & Conditions.
We answer in less than 4 rings
We take great pride in answering calls in less than 10 seconds on average, which means you avoid losing frustrated callers to your competitors.
We answer in less than 4 rings
We take great pride in answering calls in less than 10 seconds on average, which means you avoid losing frustrated callers to your competitors.
We answer in less than 4 rings
We take great pride in answering calls in less than 10 seconds on average, which means you avoid losing frustrated callers to your competitors.
How it works
Bundle your MessageExpress service
+ Virtual address
Choose a virtual address for your business to enhance your business’s image or expand into new territories, without expensive overheads or the need to relocate.
+ Phone numbers
Add multiple additional local numbers, 1800 numbers or 1300 numbers to the free local number you receive with your live call answering package.
FAQs
Trusted by more than 25,000 businesses
Find out more
Have questions? Please fill in your details and we’ll be in touch.
Want to try our call answering services for free?
Put Australia’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
Want to try our call answering services for free?
Put Australia’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
What does the free trial include?
Our free trial is based on our MyReceptionist service, with virtual receptionists able to take messages and transfer calls based on your availability settings.