Virtual receptionists for lawyers and law firms
Whether you’re an individual lawyer or a large law firm, it’s vital to ensure your phone calls are always answered … even if you’re in court or it’s the early hours.
Highly professional & quality-monitored telephone answering for the legal sector
24/7 legal receptionists
Weekends, after-hours, public holidays … we answer every call so you never miss a client opportunity.
New client intake
With so many different types of law, we qualify your leads to ensure you only spend time on relevant enquiries.
We seamlessly schedule appointments into your existing calendar or input them into your legal practice’s CRM.
Access to call logs & messages
Complete visibility of call logs, transfers and messages means the perfect audit trail in your client portal or mobile app.
Flexible overflow & holiday cover
Already have an in-house receptionist? We can answer calls when they’re busy, at lunch, on holidays or off sick.
Class action or campaign numbers
Dedicated phone numbers to track campaigns or manage high-volume class action enquiries.
How our virtual reception service works
Ensure you never miss an important call with a 24/7 legal answering service
Legal matters are often stressful, so it’s important your clients always speak to a real person.
Regardless of your area of practice – criminal law, corporate law, employment law, family law, conveyancing or anything else – you can rest assured we’ll handle every call with the professional courtesy your clients would expect.
You can even have us screen calls or have after-hours calls handled differently, such as prioritising call from a judge or from jail.
Complementary business solutions
Set up virtual inbound numbers for different locations or, if you require a national presence, a 1300 number or free call 1800 number.
Have voicemails or faxes instantly emailed to you both for convenience and to ensure no important communications are ever missed.
Choose a virtual business address to expand your presence geographically, without expensive overheads or the need to relocate.
What our customers love
Over the 10 years I’ve been with OfficeHQ they have delivered nothing but the best service I could hope for.
OfficeHQ has access to my diary and is able to book appointments on my behalf. My practice has benefited as I have not missed calls from existing and potential clients.
Clients appreciate the quick call responsiveness they’re receiving, which can be difficult to manage [in-house] due to the peaks and troughs in call volume.
This service enables us to attend court and meetings whilst receiving instant messaging and real-time reporting.
Trusted by more than 300 Australian law firms, lawyers and legal hotlines
Find out more
Have questions? Please fill in your details and we’ll be in touch.
Want to try our call answering services for free?
Put Australia’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
What does the free trial include?
Our free trial is based on our MyReceptionist service, with Australian-based receptionists able to take messages and transfer calls based on your availability settings.