Voicemail-to-email &
fax-to-email messaging

Having voicemail messages or incoming fax messages emailed to you is a low-cost solution to simplify your business communication.

Voicemail-to-email and fax-to-email solutions can be provided whether utilising your existing number, a virtual local number or a 1300/1800 number.

Have voicemails or faxes sent instantly to nominated email addresses so no important message ever slips by

Custom voicemail greeting

Record a personal greeting for your voicemail-to-email service or have our in-house voice talent record it for you.

No need for a fax machine

Instantly receive faxes, even multiple faxes sent simultaneously, even if you don’t own a fax machine.

Open messages in your inbox

Receive voicemails as audio messages or faxes in either PDF or TIFF file formats attached to emails.

Free local number

Use your existing business number, the free local number provided or upgrade to either a 1300 or 1800 number.

24/7 messaging service

Our voicemail-to-email and fax-to-email services can each operate 24/7 or on your desired schedule.

Simple self-service

Our free smartphone app or desktop portal gives you full control to manage your service anywhere, any time.

Pricing & Plans

Available as stand-alone or bundle with another service.

Voicemail to Email Lite

per month

Free local number(numbers available anywhere in Australia)

All messages sent by email included

Pay as you go

Excess minutes $0.15 per minute*

Month to month plan, cancel any time

Enquire Now
Fax to Email Standard

per month

Free local number(numbers available anywhere in Australia)

Includes 100 minutes per month

Excess fax calls $0.20 per minute*

Fax messages are forwarded instantly to one or more email addresses

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* Plus GST. Refer to Terms & Conditions.

How it works

Bundle the following services together

+ Phone numbers

Receive a free local number with your Live Call Answering package with the option to add multiple local numbers, 1800 numbers and 1300 numbers.

+ Virtual Address

Choose a Virtual Address for your business to expand your presence, without expensive overheads or the need to relocate.

Live call answering

Never miss a customer call with our Live Call Answering services that include custom greetings, message taking, and appointment bookings.


The Fax 2 Email service (alternatively know as a Virtual Fax or Inbound Fax service) allows you to instantly allocate yourself a local Australian phone / fax number (e.g. 02 for Sydney, 03 for Melbourne, 07 for Brisbane, 08 for Adelaide, 08 for Perth, 026 for Canberra, 036 for Hobart) with any faxes sent to that number being emailed instantly to one or more email addresses that you decide.

When you set up the Free Trial you simply allocate yourself a local Australian phone number (02, 03, 07 etc) which can be the fax number you advertise. Any faxes sent to that fax number are instantly forwarded in soft copy to one or more email addresses as you determine. So as long as you can access your email you can receive your faxes where ever you are. If you have an existing fax number you can simply divert that number to the fax number you set up with us and instantly be receiving your faxes in soft copy. That allows you to continue advertising your old fax number.

You are instantly given a fax number by signing up to a virtual receptionist free trial. You can upgrade immediately to a Fax to Voicemail service and start receiving faxes within minutes.

You no longer need to have a fax machine or fax line to receive your inbound faxes. You simply have a virtual fax number and your faxes are transmitted to you via email in a TIFF or PDF file format. It is more secure than having faxes lying around on a fax machine. You also save money on wasted fax toner, fax paper, fax machines and maintenance, and fax lines. You avoid missing important faxes if your fax line is busy or you are not at your fax machine to receive them. Fax to Email is a cost effective and efficient way for you to receive our inbound faxes.

We can sent your faxes to you via email in either PDF or TIFF format.

Yes, simply forward your existing fax number to your Virtual Headquarters Fax to Email number to instantly get your faxes sent to you via email.

All your inbound faxes are sent straight to your email inbox. This is much more secure than having faxes printed on your fax machine.

No, all major email clients including Gmail, Hotmail, Outlook, iCloud and many more can receive your fax to email messages.

No, your faxes will now come to you via email and you can print out your faxes to a normal printer if and when you want to. This will save you a lot of wasted money spent on fax toner and paper.

What our customers love

We have been using OfficeHQ for a number of years now. Their service and reliability is literally infallible.
Rachel Nazha, Complete Dental Care
Professional service recommended to every small business owner.
Leo Colgar, Bright Accounting and Taxation Services
I could not rate OfficeHQ and their service highly enough. Extremely friendly, professional and easy to communicate with on the go.
Inspect 365

Trusted by more than 25,000 businesses across various industries

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What does the free trial include?

Our free trial is based on our MyReceptionist service, with Australian-based receptionists able to take messages and transfer calls based on your availability settings.