Voicemail-to-email &
fax-to-email messaging

Having voicemail messages or incoming fax messages emailed to you is a low-cost solution to simplify your business communication.

Voicemail-to-email and fax-to-email solutions can be provided whether utilising your existing number, a virtual local number or a 1300/1800 number.


Have voicemails or faxes sent instantly to nominated email addresses so no important message ever slips by

Custom voicemail greeting

Record a personal greeting for your voicemail-to-email service or have our in-house voice talent record it for you.

No need for a fax machine

Instantly receive faxes, even multiple faxes sent simultaneously, even if you don’t own a fax machine.

Open messages in your inbox

Receive voicemails as audio messages or faxes in either PDF or TIFF file formats attached to emails.

Free local number

Use your existing business number, the free local number provided or upgrade to either a 1300 or 1800 number.

24/7 messaging service

Our voicemail-to-email and fax-to-email services can each operate 24/7 or on your desired schedule.

Simple self-service

Our free smartphone app or desktop portal gives you full control to manage your service anywhere, any time.

Pricing & Plans

Available as stand-alone or bundle with another service.

Voicemail to Email Lite
$5

per month

Free local number(numbers available anywhere in Australia)

All messages sent by email included

Pay as you go

Excess minutes $0.15 per minute*

Month to month plan, cancel any time

Enquire Now
Fax to Email Standard
$25

per month

Free local number(numbers available anywhere in Australia)

Includes 100 minutes per month

Excess fax calls $0.20 per minute*

Fax messages are forwarded instantly to one or more email addresses

Enquire Now

* Plus GST. Refer to Terms & Conditions.


How it works

Bundle with other business solutions

+ Phone numbers

Receive a free local number with your Live Call Answering package with the option to add multiple local numbers, 1800 numbers and 1300 numbers.

+ Virtual Address

Choose a Virtual Address for your business to expand your presence, without expensive overheads or the need to relocate.

Live call answering

Never miss a customer call with our Live Call Answering services that include custom greetings, message taking, and appointment bookings.

FAQs

A voicemail message is simply an electronic audio recording of the message that was left for you by a caller.  Using the Voicemail to Email service, voicemail messages are sent to you via email, so you can hear the original message left and save your messages for as long as you need.

Each voicemail message will be sent to you via email as a .wav file attachment.  This means you can listen to the original message through your phone or computer, store your voicemail messages for record-keeping and forward the message to anyone in the company who may need to act on it.  To open a .wav file, simply double click the attachment and it will play through your default audio player.

When someone leaves you a new voicemail, you’ll instantly be sent an email with a .wav file attached.  Simply open this email and double click on the .wav file to play your voicemail message through your computer or phone audio.  As voicemail messages are sent electronically, they can be forwarded within your company just as you would any other email message.

When you sign up, you’ll be allocated a local phone number to use.  You can either advertise this number or direct your existing fax number to it.  Faxes sent to your Fax to Email service are converted to pdf or tiff format and instantly forwarded to your email addresses.  Note:  local numbers cannot be ported out to other carriers.

Yes.  Fax to Email is able to be purchased standalone or it can be bundled with a live call answering or virtual address service.   

Receiving faxes by email allows you to reduce paper usage, improve privacy, store received faxes electronically, receive multiple faxes concurrently and reduce costs.  With Fax to Email, you no longer require a dedicated fax machine to receive your inbound faxes.

Yes.  Simply forward your existing fax number to the virtual fax number OfficeHQ provides.  Once forwarded, your faxes be emailed to you as pdf or tiff file attachments.

No.  The Fax to Email service doesn’t require a fax machine or fax line to work.  Simply use the unique number provided by OfficeHQ or forward your existing number to us and you’ll instantly start receiving faxes via email.

No.  The Fax to Email service can only be used to receive faxes, not send them.

What our customers love

It’s been so good to be able to rely on prompt, professional call answering. Reliability is 100%.
Dave Lye, PriceMyCar.com.au
Support always respond quickly and action whatever is needed, which is huge for us – especially when we have new employees and we need to update our instructions.
Stavros Loizides, Fox First Real Estate
We have been using OfficeHQ for a number of years now. Their service and reliability is literally infallible.
Rachel Nazha, Complete Dental Care
Over the 10 years I’ve been with OfficeHQ they have delivered nothing but the best service I could hope for.
Joseph Kelly, Kelly Workplace Lawyers
My customers and potential customers have only ever commented favourably on the answer; I don’t think anyone has realised it’s not my own reception.
Tim Richardson, Growthpath
OfficeHQ has been a game changer … the service was super easy to set up and costs a fraction of what it would to hire a receptionist.
Karl Graf, DreamWalk Apps
Only relevant calls get through to me, so I don’t get disturbed when I’m right in the middle of something!
James Henry, Hyped Media
I was worried about not being in control of our own calls, but I have been proved wrong and the service has surpassed my expectations.
Rory Hall, Camps International
OfficeHQ gives us the assurance that no call will be unanswered, which is extremely important for a service-based business.
Wayne Walsh, Premiair Air Conditioning

Trusted by more than 25,000 businesses across various industries


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Want to try our call answering services for free?

Put Australia’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.

Want to try our call answering services for free?

Put Australia’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.

What does the free trial include?

Our free trial is based on our MyReceptionist service, with Australian-based receptionists able to take messages and transfer calls based on your availability settings.

voicemail

Black Friday deal: 30% off virtual reception services for 3 months

Start a call answering free trial today (or sign up directly to a paid plan) and quote the promo code BF30 to lock in your discount. Offer only available until the end of Cyber Monday.
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BLACK FRIDAY DEAL:
30% off virtual reception services for 3 months

Start a call answering free trial today (or sign up directly to a paid plan) and quote the promo code BF30 to lock in your discount. Hurry! This never-seen-before offer is only available until the end of Cyber Monday.
Learn more   Start you free trial
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