Tracy

Head of Contact Centres

Based in Maroochydore, Tracy’s responsibilities are diverse and include managing and training receptionists. Tracy says, “Beside the clever technology that allows us to provide our solutions, it’s our receptionists that set us apart.“ With the aim to be the best in the industry, receptionists start with four weeks training in the operations centre. They then work remotely, and are provided with on-going coaching and support. Tracy adds, “In Maroochydore our workplace culture is flexibility, empathy, being supportive to our team, having an open door policy and team focus.” Originally from the UK, Tracy once rode a motorbike from Cyprus to England on a shoestring, lived off the land and enjoyed the generosity of locals along the way.

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Black Friday deal: 30% off virtual reception services for 3 months

Start a call answering free trial today (or sign up directly to a paid plan) and quote the promo code BF30 to lock in your discount. Offer only available until the end of Cyber Monday.
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BLACK FRIDAY DEAL:
30% off virtual reception services for 3 months

Start a call answering free trial today (or sign up directly to a paid plan) and quote the promo code BF30 to lock in your discount. Hurry! This never-seen-before offer is only available until the end of Cyber Monday.
Learn more   Start you free trial
Holler Box