Our professional call answering and messaging service, designed to suit one message recipient or team
- Calls answered in your business name, by professional, Australian-based receptionists, 24/7
- Messages and caller details delivered instantly to your email or mobile, so you can respond when you’re able
- Free web portal and mobile app to manage your calls on the go
- Use your existing number or the free local number we provide. 1300 and 1800 numbers are also available
- Have us answer all calls or just at busy times, after-hours or during holidays – no lock-in contracts
Perfect for businesses of all sizes who want personalised phone answering, call transfers and messaging for multiple staff
All features of the Message Express package, plus:
- Completely customisable greeting of your choice
- Tailored call handling for an unlimited number of employees or departments
- Messages and caller details delivered instantly via email or mobile, to multiple recipients
- Calls announced and transferred, depending on availability, to wherever you or your employees are in the world
- Option to collect additional information from your caller and provide basic information about your company
- Easy to use web portal and mobile app so you can update your availability instantly, anytime
Perfect when you need appointments booked, CRMs updated or more information captured from your callers
All features of the MyReceptionist package, plus any combination of
- Appointment bookings, cancellations and general diary management – in the tool of your choice
- Quoting fees and processing payments
- Order taking, delivery tracking or provision of warranty information
- Completion of online forms or CRM data entry
- Collect up to 11 pieces of information from your callers
- Answer FAQs of your choice, via scripted responses
- Need something else? Just ask
