Perfect for businesses of all sizes who simply want the phone answered, calls transferred and messages taken
- Calls are answered 24/7 with your scripts – your brand and personality are always reflected.
- Select your package based on call volumes.
- Use your existing number or we’ll happily provide a new one. Local, 1300 and 1800 numbers are available.
- Receive messages by email or SMS.
- Calls are transferred wherever you are in the world, with callers announced you choose to accept the calls or not. Plus, call forwarding from your mobile or landline means we can manage all your calls.
- Look more professional to callers with customised on hold messages.
MyAssistant is perfect if your business needs our virtual receptionists to spend a bit more time with your callers
- All the features of MyReceptionist PLUS:
- Your receptionist spends extra time with callers to address more detailed enquiries, 24/7.
- All bases are covered, from taking orders to answering questions based on information you provide, booking and rescheduling appointments and managing reservations.
- Choose from a range of bundled minute packages.
- Enjoy the flexibility of using MyAssistant for a week, a day or as little as an hour per month.
The sky is the limit. With this service, designed for larger companies and corporates that require a tailored reception solution, we can manage your needs regardless of how great or complex they are.
- You tell us! Your solution is designed and priced according to your unique needs, and there are no lock-in contracts.
- Perfect for overflow, after-hours callers, managing peak periods, marketing campaigns and personnel shortages. Or, if you’d rather we handle all your businesses’ phone answering needs, we can easily manage that too.
- It’s simple. By integrating with a range of CRMs and workflows your reception service is seamless, delivering quality communication across your organisation, no matter how large or complex. Our experienced IT team is always on hand to ensure this.
- With real-time information, your receptionists know whether employees are available for call transfers or if a message is needed.
- It’s easy to use. Activate your service instantly when you need immediate reception support. It’s a great solution for issue escalation or in cases of an emergency.
- Increase savings and efficiencies. By outsourcing your call answering to OfficeHQ, you reduce costs and manage your risk. We have failover strategies and guarantee high standards of call efficiency and quality.
- Grow revenues, improve customer service and productivity and reduce costs. It’s a win-win.
- A dedicated Account Manager is always available to assist you with any aspect of your virtual reception service. We’re telephony experts.