Live Phone Answering Service - Message only service

  • Designed to give you maximum calls with a budget price tag
  • Our professional receptionists answer your calls in your business name and
    send your messages immediately by email or SMS
  • 24/7 service so you never miss a call
  • Instant activation with no set up costs or cancellation fees and a month to month agreement

Your professional, experienced OfficeHQ receptionist will ensure
your callers always have a true receptionist experience!

  • We proudly stand by our SLA to answer > 90% of calls to your business within 3 rings!
  • Our receptionists answer your calls using your scripts – a professional face to your business
  • Your existing number or a new number can be selected to receive calls for your business
  • Keep costs to a minimum – save time and money – increase time spent on other areas of your business
  • Enhance the caller experience with professional call answering and a customised, engaging, on hold message.

Our premium receptionist service to ensure your clients get a professional receptionist experience

  • Convenient pay as you go service, is charged by the minute, allowing us to work to your budget
  • MyAssistant is available 24/7, freeing up your valuable time to focus on your business
  • Our receptionists are capable of answering questions based on your information,
    ensuring that you always have happy customers
  • MyAssistant is available to assist your business all day, half a day or even by the hour -
    your receptionist can step in within minutes of activating your service!
  • Our friendly and highly efficient receptionists can book and reschedule appointments for you.
  • We can also take detailed orders and answer your company's frequently asked questions,
    handle reservations, including outside of your regular trading hours to ensure
    you never miss a booking.

You can combine additional services to your virtual reception subscription
for a total office service solution for your business

  • 1300 Numbers - give your business a National 1300 Number
  • Message Centre - Voicemail to Email
  • Message Centre - Fax to Email
  • Virtual Office - get a prestigious CBD office location
MessageExpress
  • Designed to give you maximum calls with a budget price tag
  • Our professional receptionists answer your calls in your business name and
    send your messages immediately by email or SMS
  • 24/7 service so you never miss a call
  • Instant activation with no set up costs or cancellation fees and a month to month agreement
MyReceptionist
  • We proudly stand by our SLA to answer > 90% of calls to your business within 3 rings!
  • Our receptionists answer your calls using your scripts – a professional face to your business
  • Your existing number or a new number can be selected to receive calls for your business
  • Keep costs to a minimum – save time and money – increase time spent on other areas of your business
  • Enhance the caller experience with professional call answering and a customised, engaging, on hold message.
MyAssistant
  • Convenient pay as you go service, is charged by the minute, allowing us to work to your budget
  • MyAssistant is available 24/7, freeing up your valuable time to focus on your business
  • Our receptionists are capable of answering questions based on your information,
    ensuring that you always have happy customers
  • MyAssistant is available to assist your business all day, half a day or even by the hour -
    your receptionist can step in within minutes of activating your service!
  • Our friendly and highly efficient receptionists can book and reschedule appointments for you.
  • We can also take detailed orders and answer your company's frequently asked questions,
    handle reservations, including outside of your regular trading hours to ensure
    you never miss a booking.
Add-on Packages
  • 1300 Numbers - give your business a National 1300 Number
  • Message Centre - Voicemail to Email
  • Message Centre - Fax to Email
  • Virtual Office - get a prestigious CBD office location

Cloud Receptionist Services

Don’t leave your callers waiting in a queue!

Let us take care of first contact with your callers

YOUR CALLERS

Your OfficeHQ receptionist greets your caller and will either transfer the call or instantly send an email or text message

customers

YOUR BUSINESS

You can accept the call or simply check your messages when convenient – more time to look after your business

Get the most out of our service through these add-ons

  • 1300 numbers provide an instant value-add to your business
  • Provisioned and ready to use in minutes
  • Your callers will save on call charges
  • Thrive from additional business from local and interstate callers
  • Your 1300 number is portable
  • $20.00 a month + $25.00 setup fee
  • No flag falls or per minute billing
  • Month to month contract & no cancellation fees

*1300 numbers form part of OfficeHQ products and services and are not available separately

  • Your dedicated voicemail number allows your callers to listen to your personalized messages and then record a message
  • From $20.00 per month, you will receive Voicemail recordings by email as a compressed audio attachment
  • You can personalize your greeting at any time by phoning our automated service which will prompt you for instructions
  • You can easily configure multiple recipients for your Voicemail to Email subscription
  • Just like your voice messages, all your faxes can be sent securely to your email address so that they are in electronic format for only $25.00 per month
  • No more faxes lying around on the fax machine! You can view them from your PC or print them out whenever you need
  • You can easily configure multiple recipients for your Fax to Email subscription
  • Prestigious CBD Addresses in major Australian cities for only $100.00 per month
  • Use this address for your Company letterhead for a more professional image
  • Mail forwarding - we can hold your mail for pickup or forward your mail anywhere in Australia

Don’t leave your callers waiting in a queue!

Let us take care of first contact with your callers

YOUR CALLERS

Your OfficeHQ receptionist greets your caller and will either transfer the call or instantly send an email or text message

customers
customers

YOUR BUSINESS

customers

You can accept the call or simply check your messages when convenient – more time to look after your business

Get the most out of our service through these add-ons

  • 1300 numbers provide an instant value-add to your business
  • Provisioned and ready to use in minutes
  • Your callers will save on call charges
  • Thrive from additional business from local and interstate callers
  • Your 1300 number is portable
  • $20.00 a month + $25.00 setup fee
  • No flag falls or per minute billing
  • Month to month contract & no cancellation fees

*1300 numbers form part of OfficeHQ products and services and are not available separately

  • Your dedicated voicemail number allows your callers to listen to your personalized messages and then record a message
  • From $20.00 per month, you will receive Voicemail recordings by email as a compressed audio attachment
  • You can personalize your greeting at any time by phoning our automated service which will prompt you for instructions
  • You can easily configure multiple recipients for your Voicemail to Email subscription
  • Just like your voice messages, all your faxes can be sent securely to your email address so that they are in electronic format for only $25.00 per month
  • No more faxes lying around on the fax machine! You can view them from your PC or print them out whenever you need
  • You can easily configure multiple recipients for your Fax to Email subscription
  • Prestigious CBD Addresses in major Australian cities for only $100.00 per month
  • Use this address for your Company letterhead for a more professional image
  • Mail forwarding - we can hold your mail for pickup or forward your mail anywhere in Australia