Outbound calling services that drive results
Whether you have an occasional need or large volume of outbound calls, from surveys and follow-ups to appointment confirmations and more, our virtual receptionists can handle it all, helping you convert leads and delight customers.
Trusted virtual assistant outbound calling for your business
From a handful of calls to full campaigns, our virtual receptionists deliver every conversation with warmth and professionalism. From seamless outbound appointment setting to customer care, ad-hoc requests and targeted follow-ups, we ensure no opportunity is missed – without the hassles of cold calling. Consider us an extension of your team, helping you save time, convert leads and keep customers happy.
Use our outbound calling solution for …
Ad-hoc and on-demand calls
Rapid response outreach for special projects, urgent updates, or time-sensitive needs.
Appointment management
Confirming bookings, rescheduling if needed, and filling cancelled slots through your wait list.
Form and inquiry responses
Callbacks for form submissions and returning missed calls to capture every opportunity.
Event and project coordination
Register participants, confirm attendance and share updates to reduce no-shows.
Customer care and retention
Post-service check-ins, satisfaction surveys and service updates to keep customers engaged.
Lead qualification proposal follow-ups
Follow-ups on quotes, proposals, and document or signature requests to keep deals moving.
Have something else in mind?
Get in touch to discuss your needs.
The result is stronger customer relationships, higher conversion rates
and more time for you to focus on your business.
From a handful of calls to full campaigns, our virtual receptionists deliver every conversation with warmth and professionalism. From seamless outbound appointment setting to customer care, ad-hoc requests and targeted follow-ups, we ensure no opportunity is missed – without the hassles of cold calling.
Consider us an extension of your team, helping you save time, convert more leads and keep customers coming back.
Use our outbound calling solution for …
Ad-hoc and on-demand calls
Rapid response outreach for special projects, urgent updates or time-sensitive needs.
Appointment management
Scheduling, confirmations, rescheduling appointments and contacting your wait list.
Form and inquiry responses
Callbacks for form submissions and returning missed calls to capture every opportunity.
Customer care and retention
Post-service check-ins, satisfaction surveys and service updates to keep customers engaged.
Event and project coordination
Register participants, confirm attendance and share updates.
Lead qualification and follow-ups
Follow-ups on quotes, proposals, and document or signature requests to keep deals moving.
Have something else in mind?
Get in touch to discuss your needs.
Benefits of our outbound calling service
Australian receptionists
All outbound calls are made by friendly, professional receptionists in Australia for a true representation of your business.
Custom call scripts
We work with you to create tailored scripts for each call type, ensuring consistent brand messaging.
Call types covered
Comprehensive outbound support for appointment setting, lead qualification, customer surveys and more.
Real-time call results
See every outbound call result instantly in your client portal, with notifications sent to your email or mobile by SMS.
Inbound & outbound calls
We manage both the outbound calls and any inbound responses, ensuring continuity and professionalism.
Flexible bundles
Combine inbound and outbound calling in one seamless service, and scale up or down anytime with no lock-in contracts.
How it works
Set your objectives
Share your contact list and outbound calling campaign goals with us, or details of any ad hoc call requests, so we’re clear on what you’re wanting to achieve.
Script collaboration
With your objectives in mind, we’ll work with you to ensure the scripts to be used are just right. You have control over the wording and call flows used.
We make the calls
Our friendly and professional Australian-based team members will dial all numbers on your contact list. We make the calls using a dedicated phone number assigned to your account. This way, if a contact misses our call and calls back, our receptionists can answer seamlessly, representing your business.
Instant reporting
You’ll be able to view instant call reporting for all outbound calls in your client portal. As calls are completed, you’ll see the records appear showing the contact name, phone number and the call outcome.
MyAssistant packages with outbound calling included
Perfect for any business that wants calls made on their behalf.
MyAssistant
$49*per month
Pay as you go
$2.99/minute*
Initial setup from $50 depending on complexity
A great starting package if your call lengths or volumes are unknown
Enquire nowMyAssistant 20
$95*per month
Includes 20 minutes
Excess: $2.99/minute*
Initial setup from $50 depending on complexity
Ideal for sole traders & small businesses with low call volumes
Enquire nowMyAssistant 50
$165*per month
Includes 50 minutes
Excess: $2.99/minute*
Initial setup from $50 depending on complexity
Ideal if you average about 20 calls 1-3 minutes long each month
Enquire nowMyAssistant 100
$265*per month
Includes 100 minutes
Excess: $2.99/minute*
Initial setup from $50 depending on complexity
Ideal if you average about 40 calls 1-3 minutes long each month
Enquire nowMyAssistant 150
$380*per month
Includes 150 minutes
Excess: $2.99/minute*
Initial setup from $50 depending on complexity
Ideal if you average about 60 calls 1-3 minutes long each month
Enquire nowMyAssistant 200
$495*per month
Includes 200 minutes
Excess: $2.99/minute*
Initial setup from $50 depending on complexity
Ideal if you average about 80 calls 1-3 minutes long each month
Enquire nowMyAssistant 300
$730*per month
Includes 300 minutes
Excess: $2.95/minute*
Initial setup from $50 depending on complexity
Perfect for many medium to large businesses in Australia
Enquire nowMyAssistant 400
$950*per month
Includes 400 minutes
Excess: $2.95/minute*
Initial setup from $50 depending on complexity
Perfect for many medium to large businesses in Australia
Enquire nowMyAssistant 500
$1,165*per month
Includes 500 minutes
Excess: $2.95/minute*
Initial setup from $50 depending on complexity
Perfect for many medium to large businesses in Australia
Enquire nowMyAssistant 600
$1,395*per month
Includes 600 minutes
Excess: $2.95/minute*
Initial setup from $50 depending on complexity
Ideal if a significant amount of time is typically spent with each caller
Enquire nowMyAssistant 700
$1,610*per month
Includes 700 minutes
Excess: $2.95/minute*
Initial setup from $50 depending on complexity
Ideal if a significant amount of time is typically spent with each caller
Enquire nowMyAssistant 800
$1,835*per month
Includes 800 minutes
Excess: $2.85/minute*
Initial setup from $50 depending on complexity
Ideal if a significant amount of time is typically spent with each caller
Enquire nowMyAssistant 900
$2,050*per month
Includes 900 minutes
Excess: $2.85/minute*
Initial setup from $50 depending on complexity
Best value for organisations & companies with high call volumes
Enquire nowMyAssistant 1000
$2,270*per month
Includes 1,000 minutes
Excess: $2.85/minute*
Initial setup from $50 depending on complexity
Best value for organisations & companies with high call volumes
Enquire nowHigher volume plan
Corporate packagesIf you’re needing a call answering virtual assistant service that caters for more than 1,000 minutes per month, then you’ll want to ask about our high-volume discounts
Enquire now* Plus GST. Refer to Terms & Conditions.
Industry use cases
Real estate
The property market moves quickly, and we help agents and property managers keep pace with every opportunity through outbound calls.
- Confirm showings & appointments
- Follow up with buyers and tenants
- Capture post-viewing feedback
- Register open house attendees
- Tenant check-ins for renewals & maintenance
Medical & healthcare
Patient care starts with clear communication. We make sure your practice stays connected with patients through organised, reliable outreach.
- Confirm & remind appointments
- Reschedule missed visits
- Post-visit check-ins
- Manage referrals & referral follow-ups
- Proactively contact waitlist clients
Legal
In the legal world, every detail and deadline matters. We help keep your cases moving with prompt, professional client contact.
- Qualify new enquiries & schedule consultations
- Follow up on intake forms
- Appointment & court date reminders
- Document & signature reminders
- Retainer & payment follow-ups
Not in these industries?
We tailor outbound calling for many other sectors,
so reach out and tell us your industry and requirements:
We tailor outbound calling for many other sectors, so reach out and tell us your industry and requirements:
- Financial services
- IT and technology
- Marketing
- Building and trades
- Tourism and travel
- Retail and ecommerce
- Small business
- Corporate and government
- Financial services
- IT and technology
- Marketing
- Building and trades
- Tourism and travel
- Retail and ecommerce
- Small business
- Corporate and government
FAQs
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Find out more
Have questions? Please fill in your details and we’ll be in touch.
Want to try our call answering services for free?
Put Australia’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
Want to try our call answering services for free?
Put Australia’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
What does the free trial include?
Our free trial is based on our MyReceptionist service, with virtual receptionists able to take messages and transfer calls based on your availability settings.