Creating exceptional caller experiences as a seamless extension of your business
Australian receptionists
Calls are answered by professionals in Australia, with overflow support to ensure a fast speed of answer.
24/7 live call answering
We operate all day, every day, so we can answer your calls around the clock if you turn on after-hours live answering.
Custom call greetings
Calls are answered with a fully customised greeting to ensure your callers enjoy a seamless experience.
Screening & transfers
Call screening and transfer options for unlimited staff or departments, so you only take the most important calls.
No lock-in contract
Month-to-month subscriptions and no cancellation fees mean flexibility to scale up (or down) as needs change.
Instant emails or texts
Receive email or SMS messages after each call, containing caller details and their reason for calling.
Let us manage your calls so you can manage your business
You can easily manage the receptionist’s greeting, call transfer availability and message preferences in real-time, plus add additional staff of departments as contacts for transfers or messages, using our online client portal or mobile app (iPhone and Android).
Get a FREE 1300 number
Pay $0 for a 1300 number for 3 months – no set up fee, no monthly charge – when bundled with one of our live call answering services.
* Conditions apply.
Get a FREE 1300 number
Pay $0 for a 1300 number for 3 months – no set up fee, no monthly charge – when bundled with one of our live call answering services.
* Conditions apply.
Get a FREE 1300 number
Pay $0 for a 1300 number for 3 months – no set up fee, no monthly charge – when bundled with a live call answering service.
* Conditions apply.
MyReceptionist packages
Perfect for businesses of all sizes who want personalised call answering, call transfers and messaging for multiple staff
MyReceptionist
$29*per month
Pay as you go
$3.59 per call*
Great for reception overflow or intermittent use
Add a 1300 or 1800 number from just $5 per month*
Enquire nowMyReceptionist 20
$69*per month
Includes 20 calls
Excess calls $3.75/call*
Ideal for sole traders & small businesses with low call volumes
Add a 1300 or 1800 number from just $5 per month*
Enquire nowMyReceptionist 50
$175*per month
Includes 50 calls
Excess calls $3.75/call*
The preferred option for most Australian small businesses
Add a 1300 or 1800 number from just $5 per month*
Enquire nowMyReceptionist 100
$310*per month
Includes 100 calls
Excess calls $3.75/call*
Suitable for small to medium size businesses anywhere in Australia
Add a 1300 or 1800 number from just $5 per month*
Enquire nowMyReceptionist 150
$435*per month
Includes 150 calls
Excess calls $3.75/call*
Suitable for small to medium size businesses anywhere in Australia
Enquire nowMyReceptionist 200
$580*per month
Includes 200 calls
Excess calls $3.75/call*
Suitable for small to medium size businesses anywhere in Australia
Enquire nowMyReceptionist 300
$855*per month
Includes 300 calls
Excess calls $3.65/call*
Ideal for medium to large businesses anywhere in Australia
Enquire nowMyReceptionist 400
$1,130*per month
Includes 400 calls
Excess calls $3.65/call*
Ideal for medium to large businesses anywhere in Australia
Enquire nowMyReceptionist 500
$1,410*per month
Includes 500 calls
Excess calls $3.60/call*
Ideal for medium to large businesses anywhere in Australia
Enquire nowMyReceptionist 600
$1,690*per month
Includes 600 calls
Excess calls $3.60/call*
Perfect for larger Aussie businesses with higher call volumes
Enquire nowMyReceptionist 700
$1,980*per month
Includes 700 calls
Excess calls $3.60/call*
Perfect for larger Aussie businesses with higher call volumes
Enquire nowMyReceptionist 800
$2,245*per month
Includes 800 calls
Excess calls $3.50/call*
Perfect for larger Aussie businesses with higher call volumes
Enquire nowMyReceptionist 900
$2,530*per month
Includes 900 calls
Excess calls $3.50/call*
Best value for organisations & companies with high call volumes
Enquire nowMyReceptionist 1000
$2,805*per month
Includes 1,000 calls
Excess calls $3.50/call*
Best value for organisations & companies with high call volumes
Enquire nowHigher volume plans
Corporate packagesIf you’re needing a telephone answering service that caters for more than 1,000 calls per month, then you’ll want to ask about our high-volume discounts
Enquire now* Plus GST. Refer to Terms & Conditions.
We answer in less than 4 rings
We take great pride in answering calls in less than 10 seconds on average, which means you avoid losing frustrated callers to your competitors.
We answer in less than 4 rings
We take great pride in answering calls in less than 10 seconds on average, which means you avoid losing frustrated callers to your competitors.
We answer in less than 4 rings
We take great pride in answering calls in less than 10 seconds on average, which means you avoid losing frustrated callers to your competitors.
How it works
Bundle your MyReceptionist service
+ Virtual address
Choose a virtual address to enhance your business’s image or expand into new territories, without expensive overheads or the need to relocate.
+ Phone numbers
Add multiple additional local numbers, 1800 numbers or 1300 numbers to the free local number you receive with your live call answering package.
FAQs
Trusted by more than 25,000 businesses
Find out more
Have questions? Please fill in your details and we’ll be in touch.
Want to try our call answering services for free?
Put Australia’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
Want to try our call answering services for free?
Put Australia’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
What does the free trial include?
Our free trial is based on our MyReceptionist service, with virtual receptionists able to take messages and transfer calls based on your availability settings.