Local and national business phone numbers

Giving your business the impression of a local presence in multiple geographic areas is easy using virtual phone numbers with each relevant state or territory’s area code.

Alternatively, if you’re wanting to portray a national presence using just one advertised number, then a 1300 number or 1800 number is the perfect solution!

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Virtual inbound numbers can help your business appear larger and more successful, stake a claim in new territories and generate more leads or sales

Local numbers

Far more cost-effective than renting additional lines from a telco, we can set up as many 02, 03, 04, 07 or 08 numbers as you wish to create local credibility in more cities, states or territories.

1300 numbers

Convey a national presence with callers anywhere in Australia able to phone you for the cost of a local call. Only available if bundled with live call answering, call diversion or automated messaging.

1800 numbers

Convey a national presence with callers anywhere in Australia able to phone you without paying a cent. Only available if bundled with live call answering, call diversion or automated messaging.

Enhance your marketing

Having multiple numbers enables you to easily track calls from separate marketing campaigns or manage different brands or sub-brands.

Appear more successful

Listing multiple phone numbers on your website, or a national 1300 or 1800 number, allows your business to look larger and more professional.

Boost your SEO

Bundled with virtual addresses, you set up Google My Business listings in every state with a corresponding local number to reach more people online for free.

How it works

1 Choose your preferred numbers 2 Customer calls you 3 Your calls are answered 4 We deliver your messages

Choose your preferred numbers

Consider whether you’d like to attract and measure customer enquiries from specific cities, states or nationwide. This will help you to determine whether multiple local numbers are the best fit for your business or if a national number may be the better option. Then simply let us know whether you’d like 02, 03, 04, 07, 08, 1300 or 1800 numbers.

Customer calls you

Start receiving calls from your desired locations. Depending on your call answering setup, we’ll route the calls either to our virtual receptionists or to your automated solution (whether to a different number of your choice or direct to voicemail).

Your calls are answered

If you have your virtual phone number paired with a live answering service, our friendly and professional Australian-based receptionists will answer your business calls with your preferred greeting, providing a seamless experience for your customers. If you have a call diversion service or voicemail-to-email service activated, either you’ll answer the call yourself or it will go straight to voicemail.

We deliver your messages

If you have your virtual number paired with a live answering service, after each call you’ll immediately receive a message by email, SMS or both (as chosen by you) including details such as the caller’s name, number and the reason for their call. If you have a voicemail-to-email service, you’ll immediately receive an email with the message attached as an audio file.

Business phone number pricing

Please note: All phone numbers can be purchased only with a live call answering or automated messaging plan.

Additional local numbers

$10*

per month

Only available with a live call answering or automated messaging plan.

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1300/1800 number

$5*

per month with excess call surcharges

$25 set up

Excess call surcharges of $0.10 per call for MessageExpress, $0.20 per call for MyReceptionist and $0.15 per call for MyAssistant.

Only available with a live call answering or automated messaging plan up to 100 calls or minutes per month.

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1300/1800 number

$20*

per month inclusive of calls

$25 set up

Note: Fair use policy applies.

Only available with a live call answering or automated messaging plan.

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For international numbers, enquire now. * Plus GST. Refer to Terms & Conditions.

FAQs

Can I forward my existing business number to OfficeHQ?

Yes, you can forward any landline, mobile number, 1800 or 1300 number to us, to be answered by our receptionists. Forwarded calls are seamlessly answered by our receptionists in your company name with the greeting of your choice.

Do you give me a number and is it exclusive to me?

Yes. You will be allocated an exclusive, dedicated local number (02, 03, 04, 07 or 08) based on the location of your company. You can either advertise this number directly, or forward calls to it from your existing business number. When calls are received to your dedicated number, our professional receptionists will be prompted to answer in your business name.

If your business would benefit from multiple numbers or a 1300 or 1800 number, you can add these for an additional cost. Please note, if you wish to port out your number at any stage in the future, this can only done with 1300 or 1800 numbers.

Can I get additional numbers for each state?

Yes. OfficeHQ can provide you with a local number to match your area code (for example 02, 03, 04, 07 or 08) or we can provide multiple numbers for each state. Advertising local numbers in additional states can give customers the impression your business is more established or has a larger coverage area. For a national appearance, we can provide you with a 1300 number or freecall 1800 number. Contact us to find out more.

Do you offer 1300 and 1800 phone numbers?

Yes, we can instantly add a national 1300 to your account, which gives you a national presence and allows callers to contact you for the cost of a local call. Similarly, we can obtain 1800 numbers, on request, which allow callers to contact you at no charge. For these specialty numbers, you’ll be provided with a list of available numbers to choose from, as we understand it’s an important decision and you’ll want to keep your national number for the life of your business.

Bundle your virtual phone numbers

+ Live call answering

Pay only $5 per month (usually $20 per month) when you add a 1300 or 1800 number to any entry-level live call answering plan.

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+ Live call answering

Pay only $10 per month (usually $20 per month) when you add a 1300 or 1800 number to any automated call answering plan.

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+ Virtual address

Choose a virtual office address for your business to expand your presence, without expensive overheads or the need to relocate.

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What our customers love

We love the 24/7 use of our 1300 number and market the use toward the calls that we don’t want to miss.

Bobi Vikor, RentSelect

We have been using OfficeHQ for a number of years now. Their service and reliability is literally infallible.

Rachel Nazha, Complete Dental Care

I could not rate OfficeHQ and their service highly enough. Extremely friendly, professional and easy to communicate with on the go.

Inspect 365

Trusted by more than 25,000 businesses

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Have questions? Please fill in your details and we’ll be in touch.

Want to try our call answering services for free?

Put Australia’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.

Start your free trial

Want to try our call answering services for free?

Put Australia’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.

Start your free trial

What does the free trial include?

Our free trial is based on our MyReceptionist service, with professional receptionists able to take messages and transfer calls based on your availability settings.