The $30 account credit is available on any new plan, starting from $25 per month. You can use it on MessageExpress, MyReceptionist, MyAssistant or MyDiary plans. It is not available in conjunction with any other offer. Conditions apply.
Yes. Sign up for a free trial before 30 June 2026, quote code EOFY2026, and upgrade to a paid plan by 7 July 2026 for the credit to be applied.
Our live call answering free trial is based on the MyReceptionist service, with instant activation and no credit card required. When you sign up for a free trial, you’ll be allocated a local phone number to divert your calls to as well as gain instant access to our online client portal to manage your service. At the end of the trial, you can simply add a credit card to continue, or stop using the service if you’d rather not continue with the service.
Simply quote promo code EOFY2026 when signing up for any new live call answering plan before 30 June 2026. The $30 credit will be applied to your account. Conditions apply.
OfficeHQ offers a 7-day free trial, so you can test the service before committing to a plan. You can instantly activate your free trial online; by doing so, most businesses are up and running within just a few minutes! If you move onto a paid plan, there’s no lock-in contract. OfficeHQ operates on a month-to-month basis. If you need to make changes to your plan or cancel, you can do so without penalty.
Yes – many businesses use OfficeHQ as overflow support when their in-house team is busy, to handle calls during staff absences or to ensure after-hours cover. It works either as a standalone service or complementing your existing team.
OfficeHQ can provide 24/7 live call answering, with Australian receptionists available around the clock, so calls outside standard business hours can be handled exactly the same way as calls during the day. You can set specific instructions for after-hours calls – such as taking messages only, or escalating urgent matters.
No. Your calls are answered in your business’s name, using your preferred greeting. Our professional receptionists are trained to represent your business seamlessly – callers experience the same quality of interaction they’d expect from an in-house team.
An in-house receptionist typically costs $71,000-$85,000 per year including super, leave loading, WorkCover and recruitment. OfficeHQ’s virtual reception plans start from $25 per month ($300/year), with the typical annual cost being around $2,220/year on our most popular plan. The potential annual saving for most small businesses runs well into the tens of thousands of dollars.
Yes. We collect whatever information is most useful to you – depending on how many details your plan allows for – such as the nature of the job, address, urgency and any other details you specify. Every message is sent through to you immediately by email or SMS. MessageExpress plans allow 3 details to be collect (name, number and reason for call), MyReceptionist plans allow up to 5 details to be collected and MyAssistant/MyDiary plans allow for unlimited details.
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