Latest News

Find out what we’ve been up to, along with all the latest news coverage of our phone answering and virtual reception solutions.

We're Hiring Receptionists
We’re Hiring Receptionists!
07/06/2018

What sets OfficeHQ apart is our people – we’re friendly, professional and our passion for achievement is reflected in everything we do. Are you a great communicator? Do you live on the Sunshine Coast, QLD? Would you like to join our friendly, professional team and share our passion for achievement in everything we do? Would you enjoy […]

Luisa D-Finizio OfficeHQ Global Head of Contact Centres
Luisa Di-Finizio Joins OfficeHQ as Global Head of Contact Centres
09/05/2018

We’re excited to announce Luisa Di-Finizio has joined our team as Global Head of Contact Centres. Based in our Maroochydore office, Luisa will be ultimately responsible for ensuring we deliver an exceptional virtual receptionist service for all clients across our three global locations – Australia, the US and UK. Luisa will work closely with our […]

Samantha Martinez US Virtual Receptionist Competition Winner 2018
Australia Trip Competition Winner is Announced!
03/05/2018

Our US and UK operations provide 24/7 ‘follow the sun’ call answering for our clients who need it. We’re thrilled to announce our wonderful US-based virtual receptionist Samantha Martinez is the winner of our inaugural ‘Win a Trip to Australia’ Competition. Congratulations Samantha! Samantha will be coming to visit Australia on a trip-of-a-lifetime. While here she’ll […]

OfficeHQ Barry Software Developer
Sunshine Coast Secondments
28/03/2018

Barry, one of our extremely talented Software Developers, recently spent time in our Training and Operations Centre in Queensland, on the Sunshine Coast. With innovation at the heart of our virtual reception and phone answering solutions, our in-house IT Team are constantly enhancing our technology platform and services. Barry implemented various IT projects while he […]

OfficeHQ Summit Emerging Media Award Winner
Our new website has won a Summit Emerging Media Award!
08/02/2018

We’re thrilled to announce our new website www.officehq.com.au has won the ‘Leader Award’ at the 2017 Summit Emerging Media Awards. https://summitawards.com/emerging-media-award/about-ema/ There were 1100+ entries from all over the world. The judging scope included: Method – Uniqueness, audience reach, strategy. Innovation – Visual design/creativity, graphical user interface, interaction design/functionality, user experience, audience reach. Information – […]

Running Your Business Remotely
Running Your Business Remotely
07/02/2018

If you’re a small business owner, read the following article by Andrew Dominik which outlines how using one of our virtual reception solutions will help your business appear larger and increase appeal. Running Your Business Remotely If you have always dreamt of travelling the world and also being your own boss, you may wish to […]

Man on phone
OfficeHQ’s top 10 tips for answering the phone like a pro
29/11/2017

Not everybody is great on the telephone. In fact, many people avoid answering phone calls entirely, especially when the incoming call is from an unknown number. To guarantee a great first impression for your business you must ensure that the person answering the phone conducts themselves in a professional manner. To help you master the […]

Stressed woman missed important phone call
If you do the hard work to attract leads, why risk losing them?
26/10/2017

That is the question! And the next question is, how much would it cost you if you did lose a lead? Would it be $10,000 – $20,000 or even $30,000k? Not to mention all of the money you spend trying to attract leads in the first place. One thing I have discovered over the past […]

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Our Team

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Receptionist
Mitra

Mitra has been part of the OfficeHQ virtual receptionist team…

CEO
David

David founded OfficeHQ in 2003 with one virtual receptionist, a…

Client Service Manager
Debbie

Debbie has been with OfficeHQ since 2014 and describes the…

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