Telephone answering services for any industry
As leaders in outsourced receptionist solutions since 2003, we have vast experience in answering calls, handling customer enquiries and providing virtual assistance for businesses across many industries.
More than 25,000 happy virtual reception clients
In addition to expertise in providing call answering solutions for many industries, such as those listed below, we work with a range of software and scheduling systems to provide a seamless caller experience.
Small Business Answering Service
Small Business Answering ServiceReal Estate & Property Management Answering Service
Real Estate & Property Management Answering ServiceConstruction & Trades Answering Service
Construction & Trades Answering ServiceAllied Healthcare Virtual Receptionists
Allied Healthcare Virtual ReceptionistsLegal Answering Service
Legal Answering ServiceFinancial Sector Answering Service
Financial Sector Answering ServiceMedical & Dental Answering Service
Medical & Dental Answering ServiceInformation Technology Answering Service
Information Technology Answering ServiceCorporate, Council & Government Answering Service
Corporate, Council & Government Answering ServiceWhat makes us different?
- We’re a global leader in virtual reception services.
- We’re on call 24/7, connecting you with customers anytime, anywhere, anyhow.
- Receptionists are based in Australia, with overflow support from our global offices.
- All receptionists are highly trained professionals.
- We have no lock-in contract, making it 100% risk-free to partner with us.
- We offer complete flexibility to scale up (or down) as your business needs change.
- We seize every opportunity to help businesses thrive.
We can provide a range of business solutions
We can provide a range of business solutions
Live call answering
Never miss a customer call with our live call answering services that include custom greetings, message taking, call transfers and appointment bookings.
Virtual address
Choose a virtual business address to expand your presence geographically, without expensive overheads or the need to relocate.
Phone numbers
Set up virtual inbound numbers for different locations or, if you require a national presence, a 1300 number or free call 1800 number.
Automated messaging
Have voicemails instantly emailed to you both for convenience and to ensure no important communications are ever missed.
Escalation management
For delivery of critical messages, we provide scripted escalation services to manage, triage and prioritise requests so they reach the correct on-call person.
Corporate solutions
Our services can be customised to suit high-volume, high-complexity corporate reception needs and we can also create bespoke solutions.
Complementary business solutions
Phone numbers
Set up virtual inbound numbers for different locations or, if you require a national presence, a 1300 number or free call 1800 number.
Automated messaging
Have voicemails instantly emailed to you both for convenience and to ensure no important communications are ever missed.
Virtual address
Choose a virtual business address to expand your presence geographically, without expensive overheads or the need to relocate.
Find out more
Have questions? Please fill in your details and we’ll be in touch.
Want to try our call answering services for free?
Put Australia’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
Want to try our call answering services for free?
Put Australia’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
What does the free trial include?
Our free trial is based on our MyReceptionist service, with professional receptionists able to take messages and transfer calls based on your availability settings.