What is call answering?
Here’s the explainer document you requested about call answering. Inside you’ll discover how our friendly, professionally-trained and Australian-based receptionists are able to answer your calls when you can’t.
Are you looking for one of these business solutions?
Live call answering
Never miss a customer call with our live call answering services that include custom greetings, message taking, call transfers and appointment bookings.
Virtual address
Choose a virtual business address to expand your presence geographically, without expensive overheads or the need to relocate.
Phone numbers
Set up virtual inbound numbers for different locations or, if you require a national presence, a 1300 number or free call 1800 number.
Automated messaging
Have voicemails instantly emailed to you both for convenience and to ensure no important communications are ever missed.
Escalation management
For delivery of critical messages, we provide scripted escalation services to manage, triage and prioritise requests so they reach the correct on-call person.
Corporate solutions
Our services can be customised to suit high-volume, high-complexity corporate reception needs and we can also create bespoke solutions.
Our call answering services are designed for businesses of any size
With more than 25,000 happy customers, we’re Australia’s most flexible & reliable answering service company
With over 25,000 happy customers, we’re Australia’s most flexible & reliable answering service company
Our clients range from small businesses and medium enterprises to large corporations and government departments. We offer various packages to cater for different needs and bespoke solutions are available to suit high-volume or high-complexity accounts.
