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Can you answer calls outside of Brisbane business hours?

Yes. Our receptionists are available 24/7, so we can answer your calls outside standard business hours – including evenings, weekends and Australian national public holidays. You choose when you want us to answer.

Standard call answering covers 8am to 6pm Monday to Friday in your local time zone. If you want us to answer your calls outside of those hours, simply let us know you’d like to activate after-hours live answering.

If you’re located in Brisbane, the Gold Coast, the Sunshine Coast, Cairns, Townsville or elsewhere in Queensland, but receive calls from interstate, 8am to 6pm translates as follows (depending on the time of year):

April to September (when the southern states are on standard time):

  • Same time for NSW, Victoria, Tasmania and the ACT (also AEST)
  • 7.30am to 5.30pm ACST (SA, NT)
  • 6am to 4pm AWST (WA)

October to March (when the southern states are on daylight saving time):

  • 9am to 7pm AEDT (NSW, VIC, TAS, ACT)
  • 8.30am to 6.30pm ACDT (SA)
  • 7.30am to 5.30pm ACST (NT)
  • 6am to 4pm AWST (WA)

Calls answered outside standard hours or on Australian national public holidays incur a small surcharge. See our terms and conditions for details.

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Can you answer calls outside of Melbourne business hours?

Yes. Our receptionists are available 24/7, so we can answer your calls outside standard business hours – including evenings, weekends and Australian national public holidays. You choose when you want us to answer.

Standard call answering covers 8am to 6pm Monday to Friday in your local time zone. If you want us to answer your calls outside of those hours, simply let us know you’d like to activate after-hours live answering.

If you’re located in Melbourne, Geelong, Ballarat, Bendigo, or elsewhere in Victoria, but receive calls from interstate, 8am to 6pm translates as follows (depending on the time of year):

When on Australian Eastern Standard Time (AEST):

  • Same time for NSW, Queensland, Tasmania and the ACT
  • 7.30am to 5.30pm ACST (SA, NT)
  • 6am to 4pm AWST (WA)

When on Australian Eastern Daylight Time (AEDT):

  • Same time for NSW, Tasmania and the ACT
  • 7.30am to 5.30pm ACDT (SA)
  • 7am to 5pm AEST (QLD)
  • 6.30am to 4.30pm ACST (NT)
  • 5am to 3pm AWST (WA)

Calls answered outside standard hours or on Australian national public holidays incur a small surcharge. See our terms and conditions for details.

See all FAQs

Can you answer calls outside of Sydney business hours?

Yes. Our receptionists are available 24/7, so we can answer your calls outside standard business hours – including evenings, weekends and Australian national public holidays. You choose when you want us to answer.

Standard call answering covers 8am to 6pm Monday to Friday in your local time zone. If you want us to answer your calls outside of those hours, simply let us know you’d like to activate after-hours live answering.

If you’re located in Sydney, Newcastle, Wollongong, elsewhere in NSW or in the ACT, but receive calls from interstate, 8am to 6pm translates as follows (depending on the time of year):

When on Australian Eastern Standard Time (AEST):

  • Same time for Victoria, Queensland and Tasmania
  • 7.30am to 5.30pm ACST (SA, NT)
  • 6am to 4pm AWST (WA)

When on Australian Eastern Daylight Time (AEDT):

  • Same time for Victoria and Tasmania
  • 7.30am to 5.30pm ACDT (SA)
  • 7am to 5pm AEST (QLD)
  • 6.30am to 4.30pm ACST (NT)
  • 5am to 3pm AWST (WA)

Calls answered outside standard hours or on Australian national public holidays incur a small surcharge. See our terms and conditions for details.

See all FAQs

Can you answer calls outside of Adelaide business hours?

Yes. Our receptionists are available 24/7, so we can answer your calls outside standard business hours – including evenings, weekends and Australian national public holidays. You choose when you want us to answer.

Standard call answering covers 8am to 6pm Monday to Friday in your local time zone. If you want us to answer your calls outside of those hours, simply let us know you’d like to activate after-hours live answering.

If you’re located in Adelaide or anywhere else in South Australia, but receive calls from interstate, 8am to 6pm translates as follows (depending on the time of year):

  • When on Australian Central Standard Time (ACST):
    • 8.30am to 6.30pm AEST (NSW, VIC, QLD, TAS, ACT)
    • 6.30am to 4.30pm AWST (WA)
  • When on Australian Central Daylight Time (ACDT):
    • 8.30am to 6.30pm AEDT (NSW, VIC, TAS, ACT)
    • 7.30am to 5.30pm AEST (QLD)
    • 7am to 5pm ACST (NT)
    • 5.30am to 3.30pm AWST (WA)

Calls answered outside standard hours or on Australian national public holidays incur a small surcharge. See our terms and conditions for details.

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Do you offer a virtual address in Sydney CBD?

Yes. OfficeHQ offers two Sydney virtual addresses, giving your business a professional CBD presence without the cost of physical office space: one in Pitt Street and the other in Sussex Street. We also offer virtual addresses in Melbourne, Brisbane, the Sunshine Coast, Adelaide and Perth.

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Do you offer a Sunshine Coast virtual address?

Yes. OfficeHQ offers a Maroochydore virtual address, giving your business a professional CBD presence without the cost of physical office space. We also offer virtual addresses in Brisbane, Sydney, Melbourne, Adelaide and Perth.

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Do you offer a Brisbane virtual address?

Yes. OfficeHQ offers two virtual addresses in Brisbane, giving your business a professional CBD presence without the cost of physical office space: a CBD location in Creek Street plus an inner-suburban address in Milton. We also offer a regional Sunshine Coast location and more virtual addresses in Sydney, Melbourne, Adelaide and Perth.

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Do you offer a Melbourne virtual address?

Yes. OfficeHQ offers three virtual addresses in Melbourne, giving your business a professional CBD presence without the cost of physical office space: two CBD locations, in Little Collins Street and St Kilda Road, plus another address in Carlton. We also offer virtual addresses in Sydney, Brisbane, the Sunshine Coast, Adelaide and Perth.

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Do you offer a virtual address in Perth CBD?

Yes. OfficeHQ offers a Perth virtual address in Barrack Street, giving your business a professional CBD presence without the cost of physical office space. We also offer virtual addresses in Adelaide, Melbourne, Sydney, Brisbane and the Sunshine Coast.

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